More complex by the day: Leaders turn to automation to sustain IT efficiency
Among leaders who say there is a "great deal" of automation within the IT team, half are very confident in the organization's ability to overcome an unanticipated crisis.
In the aftermath of a global shift to remote work, 80% of IT leaders say the infrastructure they manage is getting "more complex by the day," and 94% of IT leaders expect IT automation to become a focus over the next three years.
Almost half of business leaders say their companies are gearing up to introduce automation to the traditional IT helpdesk, according to a study by Inference Solutions. Despite uncertain economic forecasts and pressures on leaders to cut costs, two-thirds of IT decision makers say automation budgets are set to grow.
Challenges in onboarding staff remain as companies continue operating remotely, but automating access to knowledge for incoming employees can smooth out the challenges of remote onboarding. The value automation can deliver is allowing teams to focus on higher-value tasks while routine operations are automated.
The impact of Covid-19 has changed many manufacturers’ attitude towards digital transformation. Coming out of the crisis, manufacturers more readily embraced automation to digitally transform their businesses.
New trends are emerging for the future of manufacturing, including predictive AI and shared manufacturing.
Covid-19 has also provided new opportunities for businesses to test their autonomous vehicle technologies, particularly in goods movement.
Major e-commerce providers have been leading the charge to experiment in using autonomous vehicles in delivery. Development of AV technology for people movement in China follows closely on the heels of goods movement.
Intelligent manufacturing and autonomous vehicles are just two areas out of many in China. For players that emerge as manufacturing and delivery become increasingly automated, they must experiment in order to find a path towards monetization.
For those in manufacturing and autonomous vehicles, China is a critical piece of the puzzle in designing what the next generation of businesses incorporating automation will look like for these areas.
Indeed, all players will need to build new capabilities outside of their core businesses, through a combination of internal initiatives and partnerships, which could lead to wider ecosystems.
Reference: roboticsandautomationnews.com / ciodive.com
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